Face-to-face support

We are here to listen and support you. We can provide you with free confidential support at a time that suits you.

If you feel that you want to speak to someone in person we have a face-to-face support service that might be right for you. We offer structured sessions at a time that’s suitable for you.

We support survivors who identify as female, irrespective of religion, race, age, sexual orientation or disability;

We offer telephone support to friends, family members and non-offending partners. We offer face-to-face sessions for all women and girls aged 12 and over, who have experienced sexual violence at any point in their lifetime. It doesn’t matter if you have reported to the police or not. We can offer you face-to-face support at a range of times. We will speak to male survivors on the telephone and offer crisis support however, we do not offer long term support to male survivors.

The first appointment is called an introductory session. The first worker you see might not be your permanent worker. This is because we will assess your needs and what you would like from our service, and assign you a worker we think will work well with you. The first session is also a chance for you to find out what we can do for you, find out if you’re comfortable with our centre, and let us know how we can get it right for you.

At the end of the introductory session the worker will ask you if you want to proceed with face-to-face support. If you do, she will put you on to the waiting list and when you come to the top your new worker will call you to arrange your first session. We offer 12 one-hour sessions of face-to-face support.

We can arrange face-to-face support at the centre in Galashiels or in various safe outreach venues across the Scottish Borders. Our centre is accessible for survivors with disabilities.